Privacy Policy
This Privacy Policy explains how we handle your personal information when you visit or interact with https://volcanoview.nz (the “Site”).
What we collect
- Contact details you provide (name, email, phone) when enquiring or booking.
- Booking details such as dates, party size and preferences.
- Payment information is processed securely by Stripe; we do not store card numbers on our servers.
- Usage information like page views and referrers for analytics.
How we use your information
- To process bookings and payments.
- To respond to enquiries and provide support.
- To improve the Site and our services.
Services we use
- Umami analytics: privacy‑friendly analytics (no personal profiling). We use it to understand traffic and page performance.
- Stripe: processes payments on our behalf. Card data is handled and stored by Stripe; we receive payment status only.
- Salonized: manages bookings and related customer details required to confirm and manage reservations.
- Gmail: used for email communications you initiate (e.g., replies to your enquiries).
Data retention
We keep personal information only as long as necessary for the purpose it was collected and to meet legal obligations.
Your rights
You can request access to, correction or deletion of your personal information. To exercise your rights, contact us at info@volcanoview.co.nz.
Contact
If you have privacy questions, please email info@volcanoview.co.nz.